Your Software Development Partners

End User Survey

If you are a current client or user of our software, please feel free to complete the following survey below and submit it to us. We are alway interested in honest feedback regarding any of our products. Please only click the 'Submit' button once. You may also visit our Bulletin Board to voice your opinions online regarding our software, services, website, etc.

 

 

Recipient:	-- Select -- End User Support Survey
Your Name:
Your Email:
Priority:	Normal Urgent No reply needed
Subject:
What Genesis Product(s) are you currently using?	----- Web-based Vital Record System Windows-based Vital Record System DOS-based Vital Record System I don't know
What specific modules are you using?	----- Birth (Registration) Death Fetal Marriage Divorce Fee More Than One I don't know
How would you rate Genesis on Technical Support:	----- Excellent Good Average Below Average Poor
What would you recommend for us to do better for Technical Support?
How would you rate Genesis' Program on User Friendliness (were you able to understand and use the program easily)?	------ Very Easy To Use Some things I had to look up, but still very good I had to look everything up I didn't understand anything, even after trying to get help I wasn't trained on the software, it was hard to understand
What was difficult to understand? Was there anything in particular that you really liked?
Did you feel that there was any functionality missing from the program? (Were there processes you wanted to perform that the software didn't account for?)