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Technical Support

Gold Level

Genesis Systems Incorporated provides customers with three levels of technical support: Gold, Silver and Bronze.

Specifications

Unlimited 24/7 telephone support of Genesis supplied software as described herein including functional corrections and performance corrections. Incoming calls between 9:00 AM and 7:00 PM Eastern Standard Time during the business day period are answered directly by a technical support specialist. After hours, our on call support specialist responds to calls within 2 hours of the original call.

 

Should you be interested in learning more about Genesis or our products, please contact our marketing department  at marketing@genesisinfo.com or by phone (717) 909-8500.

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